# ServiceNow Returns

NYSE: NOW · Reporting currency: USD

[Interactive page](https://beanvest.com/stock/now/returns) · [JSON with these options](https://beanvest.com/stock/now/returns.json?range=5Y&deductSbc=false&limit=200&offset=0&frequency=quarterly&wacc=9.3) · [Raw filing inputs](https://beanvest.com/api/v2/financials/now)

Frequency: quarterly. Newest first. Retrieved: 2026-09-28T18:23:16.063Z.
Coverage: 2012-06-30 to 2026-06-30. Rows 1–57 of 57.
Snapshot checked: 2026-10-18T16:48:35.628Z. Last validated: 2026-10-18T16:48:35.628Z.

## Definitions

- **ROIC** (`roic`, percent): NOPAT / average invested capital × 100. NOPAT = operating income × (1 − effective tax rate). Invested capital = equity including noncontrolling interests + debt − cash and equivalents. Average uses period end and one year earlier.
- **ROCE** (`roce`, percent): Operating income / average (assets − current liabilities) × 100, using period end and one year earlier.
- **ROIIC** (`roiic`, percent): Year-over-year change in annual/TTM NOPAT / positive year-over-year change in invested capital × 100. Capital reductions and missing inputs yield unavailable values.
- **ROE** (`roe`, percent): Earnings attributable to owners / average equity attributable to owners × 100, using period end and one year earlier.
- **ROA** (`roa`, percent): Net income / average total assets × 100, using period end and one year earlier.
- **ROIC − WACC** (`roic_wacc`, percentage_points): ROIC less your WACC assumption, in percentage points. The same scenario rate is applied across history; it is not a reported or historical company WACC.

## Values

| Period | End date | ROIC (percent) | ROCE (percent) | ROIIC (percent) | ROE (percent) | ROA (percent) | ROIC − WACC (percentage_points) |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 2026-Q2 | 2026-06-30 | Unavailable | 10.160573346638845 | Unavailable | 14.244285226885022 | 6.217770910512501 | Unavailable |
| 2026-Q1 | 2026-03-31 | Unavailable | 13.838890528179403 | Unavailable | 16.069876983582567 | 7.748109276122858 | Unavailable |
| 2025-Q4 | 2025-12-31 | Unavailable | 13.207820419985516 | Unavailable | 15.487529349222523 | 7.5310742982701795 | Unavailable |
| 2025-Q3 | 2025-09-30 | Unavailable | 13.727023856081344 | Unavailable | 16.813170802777915 | 8.607015886433135 | Unavailable |
| 2025-Q2 | 2025-06-30 | Unavailable | 13.021023951852303 | Unavailable | 16.950709256046537 | 8.25177604451289 | Unavailable |
| 2025-Q1 | 2025-03-31 | Unavailable | 12.770721205597416 | Unavailable | 16.85848953195221 | 7.986291411361512 | Unavailable |
| 2024-Q4 | 2024-12-31 | Unavailable | 12.373565564475893 | Unavailable | 16.534199686720427 | 7.545671167593328 | Unavailable |
| 2024-Q3 | 2024-09-30 | Unavailable | 11.921657678115242 | Unavailable | 16.22146673142302 | 7.970171513795675 | Unavailable |
| 2024-Q2 | 2024-06-30 | Unavailable | 10.628497845574762 | Unavailable | 14.69984607491021 | 6.918201026260188 | Unavailable |
| 2024-Q1 | 2024-03-31 | Unavailable | 10.346329775648007 | Unavailable | 28.13161158532137 | 12.375633866101804 | Unavailable |
| 2023-Q4 | 2023-12-31 | Unavailable | 8.8011088011088 | Unavailable | 27.345971563981042 | 11.28201785830672 | Unavailable |
| 2023-Q3 | 2023-09-30 | Unavailable | 8.005444196980946 | Unavailable | 27.10173430158052 | 12.109241516204145 | Unavailable |
| 2023-Q2 | 2023-06-30 | Unavailable | 6.535610699323236 | Unavailable | 25.60931654676259 | 10.942386167146974 | Unavailable |
| 2023-Q1 | 2023-03-31 | Unavailable | 5.888237816206946 | Unavailable | 8.328644368031677 | 3.2482626894786035 | Unavailable |
| 2022-Q4 | 2022-12-31 | Unavailable | 5.402115194400061 | Unavailable | 7.448149421336084 | 2.6974312155040048 | Unavailable |
| 2022-Q3 | 2022-09-30 | Unavailable | 3.802588996763754 | Unavailable | 4.996574407347647 | 1.955761756704236 | Unavailable |
| 2022-Q2 | 2022-06-30 | Unavailable | 3.7463481697886234 | Unavailable | 4.9384924353996515 | 1.8180097589826998 | Unavailable |
| 2022-Q1 | 2022-03-31 | Unavailable | 4.372068324630498 | Unavailable | 6.35928348023884 | 2.2574413323239972 | Unavailable |
| 2021-Q4 | 2021-12-31 | Unavailable | 4.7474289301114725 | Unavailable | 7.0492892160954295 | 2.358841057041959 | Unavailable |
| 2021-Q3 | 2021-09-30 | Unavailable | 4.546060863745881 | Unavailable | 7.119462294989011 | 2.5719850700606903 | Unavailable |
| 2021-Q2 | 2021-06-30 | Unavailable | 5.256406847704246 | Unavailable | 5.942014729033269 | 2.1765041673168004 | Unavailable |
| 2021-Q1 | 2021-03-31 | Unavailable | 5.7103975919452 | Unavailable | 5.759353735884423 | 2.033527801613591 | Unavailable |
| 2020-Q4 | 2020-12-31 | Unavailable | 4.822348627314897 | Unavailable | 4.776014615443829 | 1.6081846246921199 | Unavailable |
| 2020-Q3 | 2020-09-30 | Unavailable | 5.634968795733087 | Unavailable | 34.14802486553751 | 11.243203182855895 | Unavailable |
| 2020-Q2 | 2020-06-30 | Unavailable | 6.493611245450948 | Unavailable | 38.95012289584977 | 13.094538193594179 | Unavailable |
| 2020-Q1 | 2020-03-31 | Unavailable | 3.71000218263931 | Unavailable | 39.09072575169472 | 12.768103918429723 | Unavailable |
| 2019-Q4 | 2019-12-31 | Unavailable | 1.6402360338708757 | Unavailable | 38.695332711769176 | 12.658558188246916 | Unavailable |
| 2019-Q3 | 2019-09-30 | Unavailable | 0.6420087955528558 | Unavailable | 2.856644828235136 | 0.8392408478997391 | Unavailable |
| 2019-Q2 | 2019-06-30 | Unavailable | -1.6377950087789732 | Unavailable | 0.2597721140767496 | 0.06924574027869423 | Unavailable |
| 2019-Q1 | 2019-03-31 | Unavailable | -1.9375957607927066 | Unavailable | -3.773674660722659 | -0.9593774449674085 | Unavailable |
| 2018-Q4 | 2018-12-31 | Unavailable | -2.681930818246182 | Unavailable | -3.150299263093755 | -0.733924379184735 | Unavailable |
| 2018-Q3 | 2018-09-30 | Unavailable | -3.144495232656661 | Unavailable | -7.82985221831602 | -1.850139761841792 | Unavailable |
| 2018-Q2 | 2018-06-30 | Unavailable | -4.335021757670376 | Unavailable | -13.698644093452177 | -2.9424646998963624 | Unavailable |
| 2018-Q1 | 2018-03-31 | Unavailable | -6.007523151001147 | Unavailable | -15.140556842465235 | -3.3310705412385353 | Unavailable |
| 2017-Q4 | 2017-12-31 | Unavailable | -8.976509398807368 | Unavailable | -30.71384512091015 | -5.491127868385253 | Unavailable |
| 2017-Q3 | 2017-09-30 | Unavailable | -8.276622729587793 | Unavailable | -33.6826809236082 | -6.3044724471181395 | Unavailable |
| 2017-Q2 | 2017-06-30 | Unavailable | -10.24413349093339 | Unavailable | -41.150453447839865 | -7.15633369722494 | Unavailable |
| 2017-Q1 | 2017-03-31 | Unavailable | -15.207912001715318 | Unavailable | -43.61657952980356 | -7.8695331164358 | Unavailable |
| 2016-Q4 | 2016-12-31 | Unavailable | -41.49885777242312 | Unavailable | -94.74016408482085 | -23.52644058467738 | Unavailable |
| 2016-Q3 | 2016-09-30 | Unavailable | -44.27153623403241 | Unavailable | -103.83756880822617 | -26.271158647204455 | Unavailable |
| 2016-Q2 | 2016-06-30 | Unavailable | -47.038526447229586 | Unavailable | -117.18768851719912 | -28.152190792851826 | Unavailable |
| 2016-Q1 | 2016-03-31 | Unavailable | -49.06279308801468 | Unavailable | -125.09871036069227 | -28.130006220890607 | Unavailable |
| 2015-Q4 | 2015-12-31 | Unavailable | -16.690761666176744 | Unavailable | -39.86503115554265 | -12.278338965840184 | Unavailable |
| 2015-Q3 | 2015-09-30 | Unavailable | -17.998413297362497 | Unavailable | -44.03301121957641 | -13.864262847514741 | Unavailable |
| 2015-Q2 | 2015-06-30 | Unavailable | -19.515269756411417 | Unavailable | -47.77608768853848 | -14.562170816767258 | Unavailable |
| 2015-Q1 | 2015-03-31 | Unavailable | -18.75669000497386 | Unavailable | -45.22647125960225 | -14.288147884600736 | Unavailable |
| 2014-Q4 | 2014-12-31 | Unavailable | -17.268989519298028 | Unavailable | -43.596934869625024 | -13.833290599196854 | Unavailable |
| 2014-Q3 | 2014-09-30 | Unavailable | -22.49492446058806 | Unavailable | -45.093197127420716 | -16.88015172979184 | Unavailable |
| 2014-Q2 | 2014-06-30 | Unavailable | -19.90060371915995 | Unavailable | -39.82480796141812 | -14.698078662245315 | Unavailable |
| 2014-Q1 | 2014-03-31 | Unavailable | -15.631178557867308 | Unavailable | -31.051613898503593 | -11.913592236357138 | Unavailable |
| 2013-Q4 | 2013-12-31 | Unavailable | -11.973709768492377 | Unavailable | -23.118131178802628 | -8.952805494992681 | Unavailable |
| 2013-Q3 | 2013-09-30 | Unavailable | -21.456987377236445 | Unavailable | -24.811637542183167 | -12.364351572418673 | Unavailable |
| 2013-Q2 | 2013-06-30 | Unavailable | -32.26242437717215 | Unavailable | -51.38387752650523 | -15.548360606081005 | Unavailable |
| 2013-Q1 | 2013-03-31 | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| 2012-Q4 | 2012-12-31 | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| 2012-Q3 | 2012-09-30 | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| 2012-Q2 | 2012-06-30 | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |

## Unavailable values

- roic: The reported inputs required for this metric are unavailable in the extracted statements for this period.
- roiic: The reported inputs required for this metric are unavailable in the extracted statements for this period.
- roic_wacc: The reported inputs required for this metric are unavailable in the extracted statements for this period.
- roic: Reported borrowing balances are unavailable in the extracted statements for this period.
- roiic: Reported borrowing balances are unavailable in the extracted statements for this period.
- roic_wacc: Reported borrowing balances are unavailable in the extracted statements for this period.
- roiic: NOPAT is undefined under this method: pretax profit must be positive and the effective tax rate must be between 0 and 100%.
- roic: NOPAT is undefined under this method: pretax profit must be positive and the effective tax rate must be between 0 and 100%.
- roic_wacc: NOPAT is undefined under this method: pretax profit must be positive and the effective tax rate must be between 0 and 100%.
- roic: The matching period one year earlier is unavailable.
- roce: The matching period one year earlier is unavailable.
- roiic: The matching period one year earlier is unavailable.
- roe: The matching period one year earlier is unavailable.
- roa: The matching period one year earlier is unavailable.
- roic_wacc: The matching period one year earlier is unavailable.
- roic: A complete trailing 12-month reporting basis is unavailable.
- roce: A complete trailing 12-month reporting basis is unavailable.
- roiic: A complete trailing 12-month reporting basis is unavailable.
- roe: A complete trailing 12-month reporting basis is unavailable.
- roa: A complete trailing 12-month reporting basis is unavailable.
- roic_wacc: A complete trailing 12-month reporting basis is unavailable.

WACC scenario: 9.3%. Default: 9.3% (Software · System & Application). [NYU Stern · January 2026](https://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/wacc.html).

## Sources

- [sec-0001373715-1131b67e8d2d](https://data.sec.gov/api/xbrl/companyfacts/CIK0001373715.json) · Retrieved 2026-09-28T07:37:41.538Z · SHA-256 1131b67e8d2d6cd6415cafa82c8874cb2139016e4c8d7e04b1728837a8bbec2c
- [inline-0001373715-673d7313ec6d](https://www.sec.gov/Archives/edgar/data/1373715/000137371526000007/now-20251231.htm) · Retrieved 2026-10-17T11:06:04.012Z · SHA-256 673d7313ec6d644eb14570b324ca560f525f055c24a5a1cfce68ac5f9a330e56
- [inline-0001373715-b535745fe797](https://www.sec.gov/Archives/edgar/data/1373715/000137371524000030/now-20231231.htm) · Retrieved 2026-10-17T11:06:04.012Z · SHA-256 b535745fe79758b561b6358735cfb134f0822b964595e5334d953e6799b5b862
- [inline-0001373715-30b048e5a004](https://www.sec.gov/Archives/edgar/data/1373715/000137371524000030/now-20231231.htm) · Retrieved 2026-10-18T12:24:00.175Z · SHA-256 30b048e5a00410afdab9e8ba569d67a63860dca71502b5b02480b4018e855391

## Data conventions

- Null means an unavailable input or undefined calculation, never zero. Values are unrounded; money and shares are in millions unless a column states otherwise.
- Fiscal periods use actual reporting start/end dates. Annual reported values are not constructed by adding quarterly EPS or weighted share counts. Partial years are labelled.
- FCF uses operating cash flow minus reported cash capital investment, preferring PPE purchases. The productive-assets fallback can also include software and intangibles. Acquisitions and noncash leases are excluded. Deduct SBC is an optional economic-cost scenario; missing SBC remains unavailable.
- SBC / FCF and SBC / OCF compare amounts from the same fiscal period. SBC / FCF always uses FCF before SBC deduction; nonpositive denominators are undefined and values above 100% remain valid.
- Capital allocation percentages describe available tracked cash uses, not all company spending or a fraction of OCF. Missing categories remain null, negative payments are excluded and SBC is noncash. Annual shares use reported annual amounts.
- Valuation uses completed, split-adjusted closes without dividend adjustment and a complete trailing year. Financial bases become eligible after publication; selected facts can contain later restatements. This is not a vintage-filings backtest.
- Mean and median use all valid observations in the selected date range before pagination. Historical pricing labels compare the latest positive value with its own median and do not estimate intrinsic fair value.
- Reporting currencies are retained without conversion. USD market capitalization, where available, is a separate dated Nasdaq snapshot.
- WACC is an editable US industry scenario across history, not a historical company cost of capital. Industry exclusions, missing inputs and pending filings remain explicit.